Privacy Policy

This policy covers spokanewaterdamageexperts.com, the phone number shown on it and the message form on the contact page. Effective date: November 11, 2026.

What we collect

Phone calls. When you call, the number you call from, the time of the call and the details you share (such as your ZIP code and what happened) may be collected so the call can be routed to a restoration company.

Contact form. If you send a message, we receive the name, email address, phone number and message text you type in. Share only what you are comfortable sending.

Basic site data. Like most websites, our hosting may log technical details such as your IP address, browser type and the pages you opened. We may use basic, privacy-friendly analytics to see which pages are useful. We do not use that data to build advertising profiles.

Call recording

Calls may be recorded or monitored by the restoration company you are connected with, and for quality and routing purposes. You will usually hear a notice at the start of the call. If you do not want a call recorded, tell the person on the line or end the call and use the contact form instead.

How we use information

We use what you give us to connect you with an independent restoration company, to answer your message, to fix problems with the site and to meet legal obligations. When your call is connected, the company receiving it will have the details needed to help you, such as your ZIP code, your phone number and what you described.

Who we share it with

We share information with the restoration company handling your call or request, and with service providers that help us run the site, such as hosting. We may also disclose information if the law requires it or to protect against fraud or abuse.

We do not sell your personal information. We do not rent it or trade it for advertising.

Cookies

This site keeps cookies to a minimum. We may use a small number of cookies or similar technology for basic functioning and privacy-friendly analytics. We do not run third-party ad trackers. Most browsers let you block or delete cookies in their settings, and the site will still work.

Keeping and protecting information

We keep information only as long as we need it for the purposes above or as the law requires. We take reasonable steps to protect it, but no website or phone system is perfectly secure, so we cannot guarantee absolute security.

Your choices

You can ask us to see, correct or delete personal information we hold about you by using the contact page. Residents of some states have additional rights under state law, and we will honor valid requests. The restoration company you speak with has its own privacy practices, and you can ask them about those directly.

Children

This site is meant for adults who own or manage property. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will post the new version here and update the effective date.

Questions

Reach us through the contact page. For how the referral service works, see the disclaimer.